Poor Customer Service!

I try not to post about negative experiences.......but I just had to post about the recent treatment in one of my favorite craft stores this is the letter that I sent corporate I have blanked out the manager's name......



On the Monday, February 6, 2012 I purchased two packs of scrapbook paper when I pick one of the packs up it had a price of 9.95 but it look like it was falling apart so I put it back and picked up the newer looking item but I did not look at the price. However, when I got home I notice that the price was five dollars more than the one I had originally had picked up it was the same item! I took it back on Wednesday, February 8 and I went and got the other one to show them the price was different the store manager  Blank would not adjust the price so I returned the one for the higher price and was going to buy the cheaper one but wanted to look to see if there was any other items that I wanted in the store. While I was in the back of the store near the fabric I overheard him telling another employee to watch me because he felt that I might be stealing from the store! I was very upset and the more I thought about it the more upset I got I confronted him and told that I am in the store every week and that I spend a lot of money in your store and asked him why was he having me watched he said that was his job and that he did that to all the customers I informed him that I not be buying anything and that it would be my last time coming in this Hobby Lobby. I have never been accused of stealing from any store! I have observed this store manager before and felt that he had been rude to other customers; this was my first encounter with him as I have an excellent rapport with the other employees and assistant managers in the store. I have spent well over 2,000 dollars in your store since it has open here in Douglasville and have the receipts to prove it! I know quite a few crafters, teachers and others that frequently shop at this Hobby Lobby here in Douglasville. It would be a shame if they would stop shopping at your store because of the rude behavior and attitude of the store manager! I look forward to hearing from you on this matter.

The bad think about this is that after a little reseach online there are quite a few people that have experienced this type of treatment at other Hobby Lobbies acrossed the country! It a shame that a company would allow this type of behavior at their store!!!!!!! As always have a wonderful day!

New Crafting Space!

How many of you love Pinterest.com ? I know I do........it has everything on one site from inspiration to great ideas and links to just about anything that you can think of!!!!! Well I was so inspired by all the craft spaces that was on the Pinterest board that I decided to do my Scrap room over! Even though I am not completely finished it almost there! I have to admit most of my ideas came form pinterest I combined a few different ideas for other craft rooms and I am so happy with the outcome so far TFL....and as always Happy Crafting!!!!

Christmas Mini Swap

I recently was in a Christmas Mini Swap and I had the hardest time coming up with an idea for mini album this was for a very talented Crafter. She has made every type of Mini that there is to make. I wanted to do something different! I  found another crafty blogger that has some wonderful crafting ideas Angela Fehr she shows you how to make a two hour Mini! But it does not look like one!....... Here below are some pictures of the mini TFL

Mini album

Here are a few more mini albums that I have did this year!  These are few of my first ones

TFL

Layout for a Crafting Social Network!

I just recently joined a new Crafting Social Network....Colorful Creations I really like this site all kind of neat challenges and very friendly crafters! This is a layout that I did for a Challenge and as always I had fun putting it together. TFL

Designed by Suzqucrafter21